Privacy Policy
Last updated: July 2026
1. Privacy at a glance
General information
The following information provides an overview of what happens to your personal data when you visit this website or contact us through it. Personal data means any information that can be used to identify you personally.
Collection of data on this website
The website operator is responsible for processing data on this website. The operator’s contact details can be found in the section entitled “Controller” below.
Some data is collected when you provide it to us. This applies in particular to information entered in a contact or order form and files uploaded through a form.
Other data is processed automatically by our technical systems or hosting provider when you visit the website. This mainly includes technical information such as your IP address, browser, operating system, pages accessed and the time of access. This information is required to provide the website and protect it against attacks.
We do not use analytics, audience measurement, profiling or advertising tools. Your visit is not evaluated for advertising purposes.
Your rights
Subject to the applicable legal requirements, you have the right to access, rectification, erasure, restriction of processing, data portability and objection. You may withdraw consent at any time with effect for the future. You also have the right to lodge a complaint with a data protection supervisory authority.
2. Controller
Copy Clara
Owner: Stefan Kobis
Tucholskystraße 11
10117 Berlin
Germany
Telephone: +49 30 28 28 557
Email:
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
3. General information on data processing
Legal bases
We process personal data only where there is a legal basis for doing so. Depending on the processing activity, the following legal bases may apply:
- Article 6(1)(a) GDPR where you have consented to the processing,
- Article 6(1)(b) GDPR where processing is necessary for the performance of a contract or for pre-contractual measures,
- Article 6(1)(c) GDPR where processing is necessary to comply with a legal obligation,
- Article 6(1)(f) GDPR where processing is necessary for our legitimate interests or those of a third party and your interests or fundamental rights do not override those interests.
Retention period
Unless a specific retention period is stated in this Privacy Policy, we retain personal data only for as long as it is required for the respective purpose. The data will then be deleted unless statutory retention obligations, the establishment, exercise or defence of legal claims or other legal grounds require continued storage.
Recipients of personal data
Within our business, personal data is accessible only to persons who require it to handle your enquiry or order.
We may use technical or other service providers that process personal data on our behalf. This includes, in particular, our hosting provider. Where required, data processing agreements pursuant to Article 28 GDPR have been concluded with these providers.
Data is disclosed to other recipients only where this is necessary to process or perform an order, where you have consented or where we are legally required to do so. Depending on the order, recipients may include production partners, delivery or shipping providers and tax or financial authorities.
No automated decision-making
We do not use solely automated decision-making, including profiling, within the meaning of Article 22 GDPR.
4. Hosting and server log files
This website is hosted by:
ALL-INKL.COM – Neue Medien Münnich
Owner: René Münnich
Hauptstraße 68
02742 Friedersdorf
Germany
When you access this website, the hosting provider processes information that your browser transmits automatically. This may include:
- the IP address of the accessing device,
- the date and time of the request,
- the page or file accessed,
- the amount of data transferred,
- the referrer URL,
- browser type and browser version,
- the operating system used,
- the hostname of the accessing device,
- the HTTP status code.
This processing is necessary to deliver the website, ensure its stability and security and detect technical errors or abusive access.
The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure, stable and technically functional provision of our website.
Server log files are retained only for as long as required for the operation and security of the website. They may be retained for longer where there are specific indications of a security incident, abuse or unlawful access.
A data processing agreement pursuant to Article 28 GDPR has been concluded with the hosting provider. The servers are located in Germany.
5. SSL or TLS encryption
This website uses SSL or TLS encryption for security purposes and to protect the transmission of confidential information. An encrypted connection can generally be identified by the address beginning with “https://” and the lock symbol displayed by your browser.
When encryption is active, information transmitted to us through the website cannot generally be read by third parties during transmission. Nevertheless, complete protection of electronically transmitted information cannot be guaranteed.
6. Cookies and technically necessary storage
This website uses only cookies or similar storage technologies that are required for the technical operation of the website or for functions expressly requested by you.
Technically necessary cookies may be used, in particular, to maintain a session, secure forms, store the selected language or remember a privacy setting you have selected.
Where storing information on or accessing information from your device is strictly necessary to provide a service expressly requested by you, this is carried out on the basis of Section 25(2) of the German Telecommunications Digital Services Data Protection Act (TDDDG). Where personal data is processed, the legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the technically correct, secure and user-friendly operation of the website.
We do not use cookies for analytics, advertising or profiling purposes.
You can configure your browser to block cookies or delete them when the browser is closed. Completely blocking technically necessary cookies may restrict individual website functions, particularly forms.
7. Contact by email or telephone
If you contact us by email or telephone, we process the information you provide in order to handle your request and respond to any follow-up questions.
The information processed may include:
- your name and contact details,
- your email address and telephone number,
- the content and time of your communication,
- information about the products or services requested,
- order, quotation and invoicing information.
Where your communication relates to entering into or performing a contract, the legal basis is Article 6(1)(b) GDPR. General enquiries are processed on the basis of Article 6(1)(f) GDPR. Our legitimate interest is the proper handling and response to business enquiries.
Enquiries that do not result in an order are generally deleted no later than six months after they have been fully dealt with, unless statutory obligations or legitimate reasons require longer storage.
Where a contract is concluded, the information required for the contract and its performance is retained in accordance with statutory commercial and tax retention periods.
Please note that ordinary email communication is not fully protected against access by third parties. Please avoid sending particularly confidential information by unencrypted email.
8. Contact and order forms
You can use this website to send enquiries and directly request or commission services. We process the information you enter in the relevant form.
Depending on the form and order, the information processed may include:
- your name and, where applicable, your company or organisation,
- your email address and telephone number,
- billing or delivery address where required,
- the requested products, services, quantities and specifications,
- messages and additional order information,
- uploaded print, graphic, image, PDF, CAD, 3D or other production files,
- the date and time of transmission.
The information is processed in order to handle your enquiry, prepare a quotation, assess whether the requested work can be carried out and perform the order requested by you.
The legal basis is Article 6(1)(b) GDPR where processing is necessary for the performance of a contract or pre-contractual measures. Other contact enquiries are processed on the basis of Article 6(1)(f) GDPR.
Form information may be transmitted to us by email. Uploaded files may also be temporarily stored on the web server so that they can be transmitted, reviewed and used for order processing.
Uploaded files and form information that do not result in an order are generally deleted no later than six months after the matter has been fully dealt with. Where an order is placed, information required to perform and document the order is retained for as long as necessary for the contractual purpose, the handling of possible complaints and compliance with statutory retention obligations.
The information marked as mandatory is required so that we can handle your enquiry or order. Without this information, it may not be possible to submit the form or perform the order.
Please upload only files whose content is required for the enquiry or order. In particular, avoid transmitting unnecessary personal, confidential or particularly sensitive information.
9. Customer and contract information
We process personal data relating to customers and prospective customers where this is necessary to establish, perform, amend or terminate a contractual relationship.
This may include master and contact details, order information, communications, production files, invoicing information, payment information and information relating to complaints.
The legal basis is Article 6(1)(b) GDPR. Where data is retained to comply with commercial, tax or other statutory obligations, processing is additionally based on Article 6(1)(c) GDPR.
Once the contract has been fully performed, processing of the information will be restricted and the information will be deleted after the applicable statutory retention periods have expired, unless there are other legitimate grounds for continued storage.
10. External links
This website may contain links to websites operated by other providers, such as a link to route planning through a map service. Merely visiting our website through a normal external link does not establish a connection to the respective provider.
Only when you click such a link will you leave our website and become subject to the privacy rules of the external provider. We have no influence over the type or scope of data processing performed there.
11. No analytics, advertising or embedded third-party services
We currently do not use web analytics or tracking services such as Matomo or Google Analytics, advertising networks, newsletter services or embedded content from YouTube, Vimeo, Instagram, Facebook or similar platforms.
Fonts and other resources required to display the website are loaded locally from our own web server. No connection to an external font provider is therefore established when the fonts are loaded.
12. Your rights
Under the applicable legal requirements, you have the following rights:
Right of access
You may request confirmation as to whether we process personal data relating to you and obtain access to that information.
Right to rectification
You may request the correction of inaccurate personal data or the completion of incomplete personal data.
Right to erasure
You may request the erasure of your personal data where the statutory requirements are met.
Right to restriction of processing
You may request that the processing of your information be restricted where the statutory requirements are met.
Right to data portability
Where the statutory requirements are met, you may request that information you have provided to us be supplied in a structured, commonly used and machine-readable format or transmitted to another controller.
Right to withdraw consent
You may withdraw consent at any time with effect for the future. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Right to object
Where your personal data is processed on the basis of Article 6(1)(f) GDPR, you have the right to object to such processing at any time on grounds relating to your particular situation.
Where personal data is processed for direct marketing purposes, you may object at any time without giving specific reasons. We currently do not use your information for unsolicited direct marketing.
Right to lodge a complaint
If you believe that the processing of your personal data infringes data protection law, you may lodge a complaint with a data protection supervisory authority.
The supervisory authority responsible for us is, in particular:
Berlin Commissioner for Data Protection and Freedom of Information
Alt-Moabit 59–61
10555 Berlin
Germany
Telephone: +49 30 13889-0
Email:
You may also contact the supervisory authority at your habitual place of residence, your place of work or the place of the alleged infringement.
13. Objection to unsolicited advertising
We object to the use of contact details published in accordance with legal notice requirements or in this Privacy Policy for sending unsolicited advertising or informational material.
14. Amendments to this Privacy Policy
We reserve the right to amend this Privacy Policy where the website, the technical procedures used or the applicable legal requirements change. The version published on this website at the relevant time applies.